Asks what the customer needs and suggests what fits.
Following up
Follows up with interested customers.
Recording leads
Records the lead.
Handing over
Hands over to your team when needed.
An example from a working day
A customer writes on Facebook in the evening asking about a product. Reem answers at once, explains it from your catalog, asks what they need and suggests what fits. She records the lead, follows up the next day, and hands over to your team when needed.
How you work with her
No action that changes your data runs without your approval, and each employee has their own account and permissions you can switch off.
Meetings
She joins your meetings.
WhatsApp
Message her on WhatsApp, and you can give her her own WhatsApp number.
Facebook
She answers your customers’ messages on Facebook.
Email
Give her an email address; you write and she answers.
Your dashboard
She works from your own dashboard if it supports the MCP protocol.
Her dashboard
Or she works from her own dashboard, with everything about her work with you in it.
Frequently asked questions
Is Reem a real person?
No, Reem is an AI employee, not a person, with an account and permissions you can switch off.
Will Reem change my data without my approval?
No action that changes your data runs without your approval, and each employee has their own account and permissions you can switch off.
How does Reem know my products?
From your catalog, so she explains what is in it and suggests what fits the customer.
What if a customer needs a person?
She hands the conversation over to your team.
How do I start?
Contact us, and our team prepares Reem and runs her with you.
Other employees
Nora
AI employee · Reception and booking
Answers customers and patients on WhatsApp and books appointments.